Conflict happens. Here’s how to lead through it.
Conflict doesn’t have to divide teams. With the right tools, it can spark innovation, strengthen relationships, and build trust. We hope these resources give you fresh ways to lead with clarity and confidence.
Conflict is a natural part of leadership. Whether you’re guiding a team through tough conversations, addressing different work styles, or navigating organizational change, how you respond makes all the difference. This month in The Leadership Lab, we’re focusing on conflict: sharing tools, stories, and strategies that help leaders turn challenges into opportunities.
LISTEN & LEARN
How to Resolve Team Conflict: Amy Gallo on the HBR On Leadership podcast explores practical approaches for managers. Listen here »
Transform Conflict to Collaboration: David Dye offers a four-step framework for moving from tension to teamwork. Listen here »
READ & REFLECT
WATCH & GROW
The Gift of Conflict
Amy E. Gallo’s TED Talk reframes conflict as a powerful force for growth. Watch here
TRY IT OUT
Download the UBC Conflict Resolution Toolkit for step-by-step exercises you can use with your team. Download here
Download our Leading Through Conflict journaling exercise. Download here
Download our Leading Through Conflict reflection worksheet. Download here
