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Conflict happens. Here’s how to lead through it.

Conflict doesn’t have to divide teams. With the right tools, it can spark innovation, strengthen relationships, and build trust. We hope these resources give you fresh ways to lead with clarity and confidence.

Conflict is a natural part of leadership. Whether you’re guiding a team through tough conversations, addressing different work styles, or navigating organizational change, how you respond makes all the difference. This month in The Leadership Lab, we’re focusing on conflict: sharing tools, stories, and strategies that help leaders turn challenges into opportunities.

LISTEN & LEARN

How to Resolve Team Conflict: Amy Gallo on the HBR On Leadership podcast explores practical approaches for managers. Listen here »

Transform Conflict to Collaboration: David Dye offers a four-step framework for moving from tension to teamwork. Listen here »

READ & REFLECT

“5 Strategies for Conflict Resolution in the Workplace” (Harvard Business School Online): Explore different conflict styles and when to use them. Read here

“Preventing and Managing Team Conflict” (Harvard DCE): Tips for hybrid and remote teams. Read here

WATCH & GROW

The Gift of Conflict

Amy E. Gallo’s TED Talk reframes conflict as a powerful force for growth. Watch here

TRY IT OUT

Download the UBC Conflict Resolution Toolkit for step-by-step exercises you can use with your team. Download here